F for Family Day Weekend, not faulty washer.

This Family Day Long Weekend, everyone here at Tricity Appliances would like to wish you and your family many more days spent together, enjoying each other’s company, doing things you like together and just have a good time as a family. And in order to spend more time together you need to make sure your appliances work properly and chores are not taking precious time away from having a good time with your family. If you have appliance troubles, we are here to help! At Tricity Appliances our customers are our big extended family and we treat you as such.


Speaking of faulty washers, our old customer called in regarding her LG washer that was not washing the laundry detergent from soap dispenser. While she managed by putting detergent into the drum directly, it was an inconvenience non the less. When our technician arrived to customer’s home, first thing to check was inlet valve filters, fine mesh filter get clogged with sediment in the water and create low pressure. Filters were checked and they were indeed clogged. Once cleaned with brush the filters were installed back but pressure was still low and not enough water was getting to soap dispenser to wash soap away. Just in case soap dispenser was taken apart for cleaning as it sometimes too can get clogged with sediment and limescale build up. Once all other options were exhausted, triple solenoid valve (cold water valve) was replaced and water pressure retuned to normal indicating that one of the solenoids was faulty and did not open all the way. Washer was tested to confirm other functions work well and customer was left with a smile and relief that she has one less inconvenience in her busy life.

Another return customer called in and asked us to repair a fridge that was not defrosting properly, the fridge is not new but has been in the family for a long time and customer is not ready to say good bye yet. Once on site, technician confirmed that freezer in fact not defrosting automatically by removing evaporator cover and inspecting frost pattern. Evaporator was found frozen solid and after manual defrost it was confirmed that culprit is a faulty defrost thermostat which “popped” and was no longer performing duties of controlling temperature inside freezer during defrost cycle. Thermostat was replaced along with defrost timer.


Customer was appreciative of reviving the fridge that was trouble free for many years prior.

If you are experiencing any issues with your Whirlpool, LG or any other brand of appliances, do not hesitate to contact Tricity Appliances Quality Service and we will be glad to set up an appointment to repair your appliance as soon as possible.


You can reach us by phone at 778-488-0397 or fill out online service request form on our web site www.tricityquality.com