Condensing dryers are great invention and great alternative to traditional dryers. Condensing dryers use a heat and airflow like a regular dryer but instead of exhausting hot air to the outside, they use a condenser to extract moisture and turn it into water to be drained later by user or directly to drain. Condensing dryer is a great option for someone who wants to save energy as condensing dryers use smaller heating elements and for those who don’t have an existing dryer vent to the outside such as older buildings and retrofit installations.

 

Last couple of weeks our technicians ran into a couple of condensing dryers with similar problems. In both cases customers complained of dryer stopping soon into the cycle or clothes not being completely dry after the cycle is finished.

 

First customer had a LG condensing dryer stacked on top of washer. First thing to check is to make sure customer emptied the water container if dryer is not plumbed directly to drain. Full water container will prevent dryer from working properly because dryer not able to extract moisture from clothes and will stop before finishing the cycle. If the container is empty but there’s still a problem, next item to check is the condenser.

Condenser needs to be clean of lint in order to perform its function correctly. Condenser’s generally need to be taken out and cleaned every 3-4 loads to prevent lint build up.

 

Another customer had Bosch condensing dryer that was also stopping before finishing the cycle. Customer advised that condenser is cleaned every few loads. Behind condenser, under a plastic cover, an area called sump is located. Water collects in sump area from condensation process and awaits to be pumped to a container or drain by a small pump. Often times this area gets clogged up with lint mixed with water clogging the pump preventing it from removing water. This issue usually resolved by cleaning the sump area but in some cases drain pump will need to be replaced.

 

If you are experiencing any issues with your LG, Bosch or any other brand of dryer, do not hesitate to contact Tricity Appliances Quality Service and we will be glad to set up an appointment to repair your appliance as soon as possible.

You can reach us by phone at 778-488-0397 or fill out online service request form on our web site www.tricityquality.com