If any front-load washing machine is not going to spin cycle your first step should be checking the drain trap which is located usually left-hand side on the bottom front panel of your unit.
Make sure before opening the trap, you will drain the water from the small hose located near the trap into the small tray (similar to foil cooking tray) that you need to put underneath. Test your unit after and if still not draining or any other issues – call us at Tri City Appliances Quality Service LTD or book on-line tricityquality.com and we will gladly assist you.