Welcome to Tri City Appliances Quality’s privacy policy. Tri City Appliances Quality
Service LTD is operated by Sergey Myshkin.


This Privacy Policy is issued on behalf of Tri City Appliances Quality Service LTD
So when we refer to “We”, “Us”, or “Our” in this Privacy Policy, we are referring to
Tri City Appliances Quality Service LTD.


Tri City Appliances Quality Service is committed to protecting your personal
information. We invite you to read this Privacy Policy, which explains the types of
information collected and created in connection with Tri City Appliances Quality and
its related events, how and why we use such information, who we share it with, and
your legal rights.


Unless indicated otherwise, this Privacy Policy relates to our use of any personal
information we collect or use in relation to the following services (collectively, the


● Tri City Appliances Quality Service LTD and its related events;
● Tri City Appliances Quality Service LTD’s website and any Tri City Appliances
Quality Service LTD applications;
● online surveys relating to Tri City Appliances Quality Service LTD;
● messages sent via the Tri City Appliances Quality Service LTD support portal;
● Tri City Appliances Quality Service LTD official social media channels.
Personal information processed in connection with the Services is controlled by Tri
City Appliances Quality Service LTD



When we provide the Services, we collect and receive information in several
different ways. In many cases, you choose what information to provide, although
some information is required for us to provide you with the Services.


2.1. Directly from you, or approved third parties.
We collect a variety of information from you when you provide it to us directly, when
we request it from you, or when you give us permission to get it from a third-party


● Customer booking registration information. When you book a service call
for Tri City Appliances Quality Service LTD, you must provide us with basic
information such as name, email address, phone number, city, problem
description, appliance brand name, model name and coupon.


By providing your phone number you agree to receive messages to the number provided, including automated reminders and marketing messages.


2.2. From your browser or device.
We automatically collect certain information from your browser or device when you
use certain Services or read a message from us.


For example, we collect:

● data regarding the device you are using, such as its unique identifier and
operating system; logs will be recorded by our servers based on the
information sent from your app or browser;


● information automatically as you navigate through our websites using cookies
and other tracking technologies. (Information collected automatically may
include usage details, email addresses, IP addresses, and information
collected through cookies and other tracking technologies).
Information may be recorded by cookies and similar technologies when you use the


2.3. From public sources.
We also collect publicly available information from Google Ads, which is
automatically shared with Google.



We use your information in order to provide, operate, improve, understand,
customize, support, and market our services, including:


3.1. Providing and improving the requested Services.
We use your personal information as necessary to run Tri City Appliances Quality
Service LTD, such as to get in touch with clients and to provide high quality service
for the repairs that are needed.


3.2. Communicating with you.
We use your personal information to contact you regarding your inquiries that you
submit through our online form and to notify you of any changes to our policies and

practices, for commercial, or sales purposes, and to respond to any requests or
inquiries you may submit to us.


3.3. Cookies.
We may use information from cookies collected from your use of our website to
target your online activity, browser, or apps, with certain advertisements. We may
also use these tools to determine the popularity of certain content or advertisements
on our website.


3.4. Third-Party Tracking.
We may use third party tools such as Google’s remarketing technology. These tools
allow us to understand and deliver ads and make them more relevant to you. The
collected data remains anonymous and we cannot see the personal data of any
individual user.


3.5. Combining your data for personalized direct marketing.
To help us form a better, overall understanding of you as a customer, we combine
your personal data gathered across our cookies and form submissions. In order to
do this we also combine the data that we collect directly from you with data that we
obtain from third parties to whom you have given your consent to pass that data
onto us. These third parties may include Google. If that combination permits you to
be identified, we will treat the combined information as Personal Data for as long as
it is combined.



We rely on a number of bases to lawfully process your personal information for the
purposes described in this Privacy Policy. 


We process your personal information:


● when necessary to perform the Terms and Conditions or to provide you with
the Services;

● where you have consented to the processing, which you may revoke at any
● when necessary for us to comply with a legal obligation, a court order, or to
exercise and defend legal claims;
● when necessary to protect your vital interests, or those of others, such as in
the case of an emergency;
● where you have made the information manifestly public;
● where necessary in the public interest; and

● where necessary for the purposes of our, your, or a third party’s legitimate
interests, such as those of partners or other attendees or volunteers.



As indicated above, in certain cases we use your information where necessary to
pursue our, your, and others’ legitimate interests, including where necessary to:


● Keep the Services safe and secure. We use your information as it is
necessary to pursue our legitimate interests, or those of our attendees, our
volunteers, or our partners in ensuring Tri City Appliances Quality Service LTD
is a safe and secure event, such as enforcing our Terms and Conditions. We
also act in the legitimate interests of these parties with respect to our Tri City
Appliances Quality Service LTD website, app, and other Services, such as by
implementing and enhancing security measures and protections and
protecting against fraud, spam, and abuse.


● Provide, develop, and improve the Services. We process your information
as necessary to pursue our legitimate interests in improving Tri City
Appliances Quality Service LTD and our other Services, such as our Tri City
Appliances Quality Service LTD websites. We also use your information to
conduct data analysis and analytics across our Services. In certain cases, and
where you have not objected, we may record sales and other calls to you for
our business interests in the training and development of our staff.


● Market the Services. We process your information in accordance with our
legitimate interests of marketing Tri City Appliances Quality Service LTD and
the Services to you. We may also use your image in our marketing materials
in order to highlight the attendees participating in our Events. We also use
photos and audio-visual footage from past Events which may contain your
image or voice. If you want to exercise your right to object to any of these uses
please email us via the email at the bottom of this page.



We share information with attendees, service providers, affiliates, partners, and
other third parties where it is necessary to perform the Terms and Conditions, to
provide the Services, and for other purposes described in the Privacy Policy.


6.1. Marketing.

In order to further our legitimate interests in marketing the Services, we rely on third-
party marketing platforms and service providers to assist us and perform certain
marketing services for us.


If you share your email address with us we might use the information we hold about
you to tailor sponsored content on social media sites, like Google. We securely
match encrypted email addresses via our third party processor. The social media
site can only see an email address if it’s already used for an account on their site.

We don’t provide any new data on users.


6.2. Advertising.
We share your personal information with common advertising platforms such as
Google to show you advertising when you use those services. Please also review
our cookie policy for your options to control how we use cookies and similar
technologies for advertising.


6.3. Third-party service providers.
We may share your personal information to help us operate, provide, improve,
understand, customize, support, and market our Services. These third parties
provide us with services including for customer support, data storage and website
hosting, ticketing and payments processing, legal advice and compliance, and
marketing and data analysis. These third parties are contractually required to use it
only to provide their service to us, and are prohibited from using it for their own


6.4. Business reorganization.
In instances where we are subject to a reorganization, such as a merger or
acquisition of some or all of its assets, we may, in accordance with our legitimate
interests, need to share information in the course of the transaction. In such
circumstances, your information may be disclosed, where permitted by applicable
law, in connection with such corporate restructuring, sale, or assignment of assets,
merger, or other changes of control or our financial status.


6.5. Legal and safety reasons.
We may retain, preserve, or share your personal information if we have a good-faith
belief that it is reasonably necessary to (a) respond, based on applicable law, to a
legal request (such as, a subpoena, search warrant, court order, or other request
from government or law enforcement); (b) detect, investigate, prevent, and address

fraud and other illegal activity, security, or technical issues; (c) protect our rights,
property, or safety; (d) enforce our Terms and Conditions or any other agreements
we have with you; or (e) prevent physical injury or other harm to any person or
entity, including yourself and members of the general public.


6.6. Aggregated information.
We may also share aggregated or de-identified information, such as counts of
attendee job titles or their affiliated companies, with companies we do business
with, including our advertisers, partners as well as other organizational members.


We will retain your personal information for as long as is necessary, up to a period
of three years after such information is collected, to achieve the purposes set out in
this Privacy Policy, such as to provide you with the Services. We may also need to
retain some of your information for a longer period to comply with our legal and
regulatory obligations, to resolve disputes, and to enforce our Terms of Service.


You have a number of rights in relation to your information that we process. While
some of these rights apply generally, certain rights apply only in certain limited
cases. We describe these rights below.


8.1. Access and Porting.
Where legally required, we will provide your information in an easily accessible
format and assist in transferring some of this information to third parties.


8.2. Rectify, Restrict, Delete.
If you provide information to any of our third-party service providers, such as
Google, you will need to contact them directly to rectify, restrict, or delete any
applicable data in accordance with their policies and applicable laws.


8.3. Object.
Where we process your information based on the legitimate interests described
above, or in the public interest, you can object to the processing in certain
circumstances. We will generally stop processing your information unless we have
compelling grounds to continue processing, such as where needed for legal
reasons. Where we use your information for direct marketing, you can always object

using the unsubscribe link in such communications, changing your profile settings,
or by contacting us.


8.4. Revoke consent.

If we have specifically asked for your consent to use your information, you have the
right to withdraw your consent at any time. For example, if we ask for your consent
for direct marketing purposes, you can revoke your consent by contacting us.



The security of your personal information is important to us. We strive to use
appropriate technical and organizational skills to protect your personal information.
Despite these measures, the Internet is not a fully secure environment and we
cannot guarantee that your personal information won’t be intercepted or improperly


There are several ways you can stop direct marketing communications from us:

● Click the ‘unsubscribe’ link in any email communication that we send you. We
will then stop any further emails.

● In our apps, you can manage your preferences and opt-out from one or all of
the different push notifications by selecting or deselecting the relevant options
in your phone’s Notification Settings’ section.

● Email us at the contact details at the bottom of this page.
Please note that you may continue to receive communications for a short period
after changing your preferences while our systems are fully updated.


We may update this Privacy Policy from time to time so please review it
occasionally. If we make material changes, we will take steps to notify you. The date
of the most recent revisions will appear below.


Contact us
If you have any questions or concerns about this Privacy Policy or our privacy

practices generally, or if you would like to exercise your statutory rights, you can
contact us at:

Tri City Appliances Quality Service Ltd.
Port Coquitlam, B.C.

Monday – Friday

08:00 AM – 08:00 PM

08:00 AM – 06:00 PM